World Class
Email/SMS Partners

We leverage Email/SMS, Loyalty Programs, Direct Mail & Push Notifications, to empower  first-time and repeat customers to come back again & again

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Trusted By Industry Leading Partners

Our DESIGNS

WE're not the typical agency

Normal Agenices

Long term binding contracts
  • Slow Response Time
  • No Gameplan
  • Basic Reporting
  • Standard Email Templates

Retention Harbor

Fast, tailored solutions, ready to supercharge your growth.
Monthly, flexible contracts
  • Responses Within The Hour
  • Full-Service Support
  • 30-60-90 Day Gameplan
  • Deep Analytic Reports
  • Creative, Fresh & Custom Emails
  • Bi-Weekly Deliverability Reports
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All the A’s for your q’s.

Where are you based?
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We are based in the US, although we work with brands all over the world.

Can I do this myself?
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While you can certainly give it a go, there is a significant difference between being a novice and an expert. Managing monthly campaigns, optimizing flows and popups, meeting the highest deliverability standards, and ensuring efficient integrations requires a dedicated team of specialists to truly maximize it's potential.

Many brands we see set up a basic popup and flows and think they are good to go - not knowing they are leaving LOADS of money on the table.

What is all included in your service?
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In one word - everything. We can manage all services you offer in your retention ecosystem - migration to Klaviyo/Sendlane, optimized deliverability infrastructure, monthly email campaigns & flows, SMS program, popup optimization, subscription and loyalty integration, A/B tests, copy and design, etc. Leave it to us, sit back and relax.

Do you offer guarantees?
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If you are not 100% satisfied the first month, we'll work for free until we reach our set goals / our deliverable target. We are confident you will be satisfied, but of course if you are unhappy, we will strive to make sure your are satisfied with our work.

How long are the contracts?
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Our contracts are unique and flexible. We usually go month by month, but may propose a multi-month contract depending on your goals and deliverables.

When will I start to see results?
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You will start to see results 5 days or less. We expedite our popup process for new clients, usually getting up a new popup in 3-4 days (averaging 12.5% email opt-in). Paired with weekly campaigns and monthly flows, you will start to see results week 1.

Am I the right brand to have an email agency?
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Many brands come to us and are unsure if they are in the right spot for an email agency. The answer obviously depends, but every brand has a retention ecosystem and are looking to increase LTV and repeat purchase rate. We have growth plans for small, medium, and large brands so reach out to us and we can see if we're a good fit!